Terms of Service

Goodbye Inventory LLC

Last Updated: February 2026

Welcome to Goodbye Inventory. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("Customer," "you," "your") and Goodbye Inventory LLC, a Florida limited liability company ("Company," "we," "us," "our"), governing your access to and use of our website located at www.goodbyeinventory.com (the "Site") and any related services, products, or transactions.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES OR MAKING ANY PURCHASE. BY ACCESSING OR USING THE SITE, CREATING AN ACCOUNT, OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SITE OR PURCHASE ANY PRODUCTS.

1. DEFINITIONS

For purposes of this Agreement, the following definitions apply:  "Products" means all goods, merchandise, and items offered for sale through the Site, including but not limited to cosmetics, skincare, haircare, fragrances, and beauty products.  "Order" means a request submitted by you to purchase Products through the Site.  "Account" means a registered user profile created on the Site.  "Business Customer" means any Customer purchasing Products for resale, commercial use, or business purposes.  "Consumer" means any Customer purchasing Products for personal, non-commercial use.  "Third-Party Marketplace" means any online selling platform operated by a third party, including but not limited to Amazon, eBay, Walmart Marketplace, Poshmark, Mercari, and similar platforms.

2. ACCEPTANCE OF TERMS AND ELIGIBILITY

2.1 Agreement to Terms. By accessing or using the Site, you represent and warrant that you: (a) are at least eighteen (18) years of age or the age of legal majority in your jurisdiction, whichever is greater; (b) have the legal capacity to enter into a binding contract; (c) are not barred from using the Site under any applicable laws; and (d) will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

2.2 Business Customers. If you are entering into this Agreement on behalf of a business, company, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case "you" and "your" shall refer to such entity.

2.3 Modifications to Terms. We reserve the right to modify, update, or revise these Terms at any time in our sole discretion. Material changes will be posted on the Site with an updated "Last Updated" date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 Account Creation. To access certain features of the Site, including the ability to place Orders, you may be required to create an Account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy.

3.2 Account Security. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to: (a) immediately notify us of any unauthorized use of your Account or any other breach of security; (b) ensure that you log out from your Account at the end of each session; and (c) not share your Account credentials with any third party.

3.3 Account Termination. We reserve the right to suspend, disable, or terminate your Account, refuse any and all current or future use of the Site, or cancel any Orders, at our sole discretion, for any reason, including but not limited to: (a) suspected fraud or misrepresentation; (b) violation of these Terms; (c) non-payment or disputed charges; or (d) any conduct we deem harmful to our business interests.

4. PRODUCTS, ORDERS, AND PRICING

4.1 Product Descriptions. We make reasonable efforts to accurately describe and display our Products on the Site. However, we do not warrant that Product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free. Product packaging, labeling, and appearance may vary from images shown due to the nature of liquidation, overstock, and closeout merchandise.

4.2 Product Conditions. Products are sold in various conditions as indicated on the Site, including but not limited to: New, Overstock, Open Box, and Closeout. Each condition designation has specific meaning as described on our Site. You acknowledge and agree that purchasing liquidation and closeout merchandise involves inherent variability in product condition and packaging.

4.3 Product Authenticity. All Products sold by Goodbye Inventory are 100% authentic and sourced from authorized retailers, brands, and legitimate distribution channels. We do not sell counterfeit, imitation, or replica products.

4.4 Batch Codes and Expiration. We do not individually verify or check batch codes on every item, as this is not required by the FDA or any governing body for cosmetics and personal care products. We reference the Period After Opening (PAO) symbol on product packaging, which indicates how long the product is safe to use after opening. Products may originate from various distribution channels, and variations in packaging styles or batch codes do not indicate compromised or expired inventory.

4.5 Pricing. All prices are listed in U.S. Dollars (USD) unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct any pricing errors, even after an Order has been placed or confirmed. In the event of a pricing error, we will notify you and give you the option to proceed at the correct price or cancel the Order.

4.6 Order Acceptance. Your submission of an Order constitutes an offer to purchase. All Orders are subject to our acceptance, which we may grant or withhold in our sole discretion. We reserve the right to refuse, cancel, or limit any Order for any reason, including but not limited to: product availability, errors in pricing or product information, suspected fraud, or violation of these Terms.

4.7 Inventory Availability. All Products are subject to availability. Due to the nature of our liquidation business, inventory changes frequently. We cannot guarantee that any Product will remain in stock. If a Product becomes unavailable after you place an Order, we will notify you and either fulfill the Order with a comparable substitute (with your consent) or issue a refund for the unavailable item(s).

5. PAYMENT TERMS

5.1 Payment Methods. We accept payment via major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Venmo, and other payment methods as indicated at checkout. All payments must be made in U.S. Dollars.

5.2 Payment Authorization. By providing a payment method, you represent and warrant that: (a) you are authorized to use the designated payment method; (b) all payment information you provide is true, accurate, and complete; and (c) you authorize us to charge the full amount of your Order, including applicable taxes, shipping, and handling fees.

5.3 Taxes. You are responsible for all applicable taxes associated with your purchase. We will collect sales tax where required by law, and such amounts will be calculated and displayed at checkout.

5.4 Disputed Charges. If you initiate a chargeback or payment dispute, we reserve the right to suspend your Account, cancel pending Orders, and pursue all available legal remedies. Fraudulent chargebacks may be reported to law enforcement authorities.

6. SHIPPING AND DELIVERY

6.1 Shipping Methods. We offer various shipping methods as displayed at checkout. Shipping costs are calculated based on package weight, dimensions, and destination. Orders of $250 or more may qualify for free shipping within the continental United States, subject to availability and other conditions.

6.2 Processing Time. Orders are typically processed within one to three (1-3) business days. Processing times may be extended during high-volume periods, holidays, or due to circumstances beyond our control.

6.3 Delivery Times. Estimated delivery times are provided for reference only and are not guaranteed. Actual delivery times may vary based on carrier performance, weather conditions, customs processing (for international shipments), and other factors beyond our control.

6.4 Risk of Loss. All Products purchased from the Site are shipped FOB Shipping Point. Title and risk of loss pass to you upon delivery of the Products to the carrier. We are not responsible for delays, damages, or losses that occur during transit.

6.5 Shipping Address. You are responsible for providing an accurate and complete shipping address. We are not responsible for Orders shipped to incorrect addresses provided by you. Additional shipping charges may apply for re-routing or re-shipping packages due to address errors.

6.6 International Shipping. For international Orders, you are responsible for all customs duties, import taxes, brokerage fees, and other charges imposed by the destination country. These charges are not included in the purchase price and are your sole responsibility.

7. RETURNS, REFUNDS, AND CANCELLATIONS

7.1 Return Eligibility. To be eligible for a return, Products must be: (a) unused and in their original, unopened packaging; (b) accompanied by a valid invoice issued by Goodbye Inventory LLC; and (c) returned within seven (7) days of delivery. All returns require prior written authorization from us.

7.2 Return Process. To initiate a return, contact us at contact@goodbyeinventory.com to request a Return Merchandise Authorization (RMA). No Products may be returned without prior authorization. Unauthorized returns will be refused and returned to sender at sender's expense.

7.3 Return Shipping. You are responsible for all return shipping costs. Original shipping charges are non-refundable. We recommend using a trackable shipping method and purchasing shipping insurance, as we cannot be responsible for items lost or damaged in return transit.

7.4 Refund Processing. Upon receipt and inspection of returned Products, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within ten (10) business days, less original shipping costs and any applicable restocking fees.

7.5 Non-Returnable Items. The following are NOT eligible for return or refund: (a) Products shipped to Amazon FBA warehouses or any third-party fulfillment centers; (b) Products returned due to Amazon listing shutdowns, brand restrictions, brand gating, or any marketplace-related restrictions; (c) Products damaged by carrier during transit (claims must be filed directly with carrier); (d) Products damaged by third-party warehouses or forwarders; (e) Opened, used, or altered Products; (f) Products returned without prior authorization; (g) Subscription boxes or curated product bundles.

7.6 Order Cancellation. You may request cancellation of an Order prior to shipment by contacting us immediately. Once an Order has shipped, it cannot be cancelled and must follow our return procedures.

8. THIRD-PARTY MARKETPLACE DISCLAIMER

8.1 Resale Risk. If you intend to resell Products on Third-Party Marketplaces (including but not limited to Amazon, eBay, Walmart, or similar platforms), you acknowledge and assume all risks associated with such resale activities.

8.2 No Marketplace Guarantees. We make no representations or warranties regarding: (a) your ability to list or sell Products on any Third-Party Marketplace; (b) brand gating, approval, or ungating on Amazon or any other platform; (c) the profitability or resale value of any Products; (d) marketplace fees, policies, or restrictions; or (e) compliance with any Third-Party Marketplace's terms of service.

8.3 Invoice Documentation. While we provide professional invoices that may be used for marketplace verification purposes, we cannot guarantee that such invoices will result in brand approval or ungating on any platform.

8.4 Marketplace Policy Changes. Third-Party Marketplaces may change their policies, requirements, or restrictions at any time without notice to us. You are solely responsible for understanding and complying with all applicable marketplace terms and policies.

9. INTELLECTUAL PROPERTY

9.1 Site Content. All content on the Site, including but not limited to text, graphics, logos, images, audio, video, software, and compilation thereof (collectively, "Content"), is the property of Goodbye Inventory LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

9.2 Limited License. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for its intended purposes, subject to these Terms. This license does not include: (a) any resale or commercial use of the Site or its Content (other than purchasing Products for resale); (b) any collection or use of product listings, descriptions, or prices; (c) any derivative use of the Site or its Content; or (d) any use of data mining, robots, or similar data gathering tools.

9.3 Trademarks. Product names, logos, and brands displayed on the Site are the trademarks of their respective owners. Display of such trademarks does not imply any affiliation with or endorsement by the trademark owners.

10. LIMITATION OF LIABILITY

10.1 Disclaimer of Warranties. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10.2 Limitation of Damages. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GOODBYE INVENTORY LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.3 Maximum Liability. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Goodbye Inventory LLC and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Site or Products; (b) your violation of these Terms; (c) your violation of any rights of a third party; (d) your resale of Products, including any claims related to Third-Party Marketplace activities; or (e) any dispute between you and a third party.

12. DISPUTE RESOLUTION

12.1 Governing Law. These Terms and any disputes arising out of or relating to these Terms or the Site shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

12.2 Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to first contact us at contact@goodbyeinventory.com to attempt to resolve the dispute informally. We will make reasonable efforts to resolve the dispute through good-faith negotiations.

12.3 Arbitration. If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Broward County, Florida. The decision of the arbitrator shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

12.4 Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. GENERAL PROVISIONS

13.1 Entire Agreement. These Terms, together with our Privacy Policy, Return Policy, and any other policies referenced herein, constitute the entire agreement between you and Goodbye Inventory LLC regarding your use of the Site and supersede all prior agreements and understandings.

13.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms, and the remaining provisions shall continue in full force and effect.

13.3 Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Goodbye Inventory LLC.

13.4 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.

13.5 Force Majeure. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

13.6 Notices. Any notices required or permitted under these Terms shall be sent by email to contact@goodbyeinventory.com or by mail to: Goodbye Inventory LLC, 2371 SW 57th Ave, West Park, Florida 33023, United States.

14. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Goodbye Inventory LLC

2371 SW 57th Ave

West Park, Florida 33023

United States

Email: contact@goodbyeinventory.com

Hours: Monday - Friday, 9:00 AM - 6:00 PM EST